Biography

Education

Master of Science (MSc) in Computer & Information Sciences (Accelerated Program) - Expected 2027
```
School of Computing, University of North Florida, United States
```

Bachelor of Science (BSc) in Information Science - 2025

Minor in International Business - Graduated with Honors from Hicks Honors College
School of Computing, University of North Florida, United States
    

Exchange Semester - 2023

Faculty of Liberal Arts, Sophia University, Japan

Experience

National Institute for Materials Science

IT Help Desk Technician - 2021-Present

University of North Florida, Jacksonville, Florida
- Resolved 50+ weekly hardware, software, and network issues for 1,000+ clients on Windows and Mac using ServiceNow, 
Workday, and TeamDynamix, achieving 95%+ customer satisfaction and reducing average resolution time 
by 30% through efficient ticket management and communication.
- Mentored 10+ technicians, contributed 20+ knowledge base articles, and provided first-level 
IT support to 16,000+ UNF staff and students, streamlining workflows and enhancing team productivity 
with platform tools.

Material Informatics Intern - Summer 2024

National Institute for Materials Science, Tsukuba, Ibaraki, Japan
- Assisted a Senior Researcher in developing a Researcher Knowledge Graph by transferring accumulated 
data into RDF representation.
- Converted 30,000+ data tables into RDF triples with Python, reducing storage needs by ~82%.
- Integrated 100k+ triples from OpenAlex & Wikidata APIs, improving query performance by 40%.
- Utilized SPARQL to query and validate the knowledge graph, supporting efficient data retrieval 
and advanced analytics.
- Presented project outcomes in group meetings, demonstrating strong communication and presentation skills.

Junior Web Development Intern - Summer 2022

Elyk Innovation, Jacksonville, Florida
- Maintained 99.9% website uptime by performing monthly backups and updating WordPress plugins and themes, 
reducing security vulnerabilities.
- Improved website performance and SEO by resolving technical issues and optimizing content, contributing to a 
10% faster page load speed and 5% growth in organic traffic.

Information Technology Intern - 2020-2021

Emtec Inc. (Bridgenext), Jacksonville, Florida
- Collaborated with DCPS Technicians to manage laptop carts, asset tracking, and device assignments, supporting efficient operations at the
Tech Service Desk.
- Assisted in deploying and configuring over 56,000 student laptops using Microsoft Intune, performing software checks, BIOS updates, and
large-scale device maintenance across multiple schools.

Activities

CS Senator & Social Media Officer, Osprey Robotics - 2022–2024

University of North Florida, Jacksonville, FL, United States
- Represented computing students on the robotics club board and managed social media to promote robotics 
initiatives and engage the community.
- Provided IT troubleshooting and technical support to the programming team, ensuring smooth 
operation of the lunar mining robot’s control systems.
- Assisted mechanical and electrical teams with robot assembly and integration, contributing to
 cross-functional collaboration.
- Helped organize project documentation and supported the team’s top 30 finish in the 2022 
NASA Lunabotics Challenge, participating in live testing at Kennedy Space Center.
- Assisted with efforts that showcased the robotics team’s first-place win in the outreach 
section of the 2024 Lunabotics competition, enhancing STEM awareness and community engagement.

Cohort Member, CCEC High Flyers - 2023-2024

University of North Florida, Jacksonville, FL, United States
- The CCEC High Flyers is an exclusive leadership development program cosponsored by UNF’s Taylor Leadership Institute.
- The program consists of the top CCEC students and was originally called the CCEC 10 Program.
- Participants engage in the Covey 7 Habits of Highly Effective People training, a globally recognized 
program used by Fortune 500 companies, Olympic athletes, and technology leaders.
- The first cohort's program spanned 25-30 hours over the Fall 2023 to Spring 2024 semesters.
- Program activities included the Covey training, a kickoff event, two lunch and learn sessions per semester with 
C-suite leaders from the Greater Jacksonville area, and a closing celebration.

Public Relations Coordinator, Muslim Student Association - 2022-2023

University of North Florida, Jacksonville, FL, United States
- Served as Public Relations Coordinator for the Muslim Student Association (MSA) at the University of North Florida (2022-2023).
- Collaborated with officers to plan events and campaigns supporting Muslim students.
- Managed social media to publicize events, share educational content, and boost engagement.
- Strengthened MSA’s online presence to build community and increase outreach.

Volunteer Web Developer, Vito Research - Summer 2022

Jacksonville, FL, United States
- Vito is a project created by Andreas Ink, aimed at reducing the spread of COVID-19 through the use of smartwatches that detect early signs of infection.
- The project leverages wearable technology to monitor vital signs and provide early warnings, helping individuals take action before 
symptoms appear and potentially curbing the spread of disease.
- I contributed to the Vito project by working on the website, specifically focusing on the navigation bar.

Honors & Awards

Dean's List, School of Computing - Spring 2022-Fall 2022

University of North Florida, Jacksonville, FL, United States
- Recognized for academic excellence with a GPA of 3.60+ across 2 semesters in the Computer & 
Information Sciences program.

Hicks Honors College Graduate - May 2025

University of North Florida, Jacksonville, FL, United States
- Awarded for exceptional academic performance and leadership in the Honors College, including completion of 
a capstone project that was the Material Informatics Intern position at the National Institute of Materials 
Science in Japan.

Hicks Honors College Fellows Award - Fall 2024

University of North Florida, Jacksonville, FL, United States
- Awarded the Hicks Fellows Award from the University of North Florida, supporting an internship at the National 
Institute for Materials Science in Tsukuba, Japan.
- Worked under Professor J. Scott Kelly’s mentorship, gaining valuable academic and professional experience abroad.

Student Affairs International Learning Scholarship (SAILS) - Spring 2023

University of North Florida, Jacksonville, FL, United States
- Recipient of the Student Affairs International Learning Scholarship (SAILS) from the University of North Florida, which provided financial support 
for a semester-long exchange program at Sophia University in Japan during Spring 2023.
- This scholarship enhanced my global learning experience and cultural understanding through immersive academic and cultural engagement abroad.